Privacy Policy

Last Updated: November 2025

Open Access Exchange (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and safeguard your personal information when you access our website, platform, or services.

By visiting or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name, email address, phone number
• Company name, industry, job title
• Billing or communication details when you request services

Usage & Technical Information

• IP address, device type, browser type
• Pages visited, interaction history, access time
• Cookies and tracking technologies to improve user experience

Communication Data

• Inquiries made through our contact forms, email, or chat support

We only collect information necessary to provide and improve our services.

2. How We Use Your Information

We use collected information to:

• Provide and operate our services
• Respond to inquiries and customer support
• Process requests, proposals, and transactions
• Improve website performance and user experience
• Communicate updates, offers, or newsletters (with consent)
• Maintain security and prevent fraud

3. Sharing & Disclosure

We do not sell or trade personal information.

We may share information only with:

• Authorized service providers (web hosting, analytics, payment processing)
• Legal authorities when required by law or regulatory compliance
• Business partners for service execution with user consent

All partners follow strict confidentiality and data protection requirements.

4. Data Security

We use industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no electronic transmission is 100% secure.

5. Cookies & Tracking Technologies

We use cookies to:

• Improve navigation and website performance
• Analyze site usage and traffic patterns
• Personalize content and enhance experience

Users may control or disable cookies through browser settings.

6. Third-Party Links

Our website may contain links to other websites. We are not responsible for their content or privacy practices. We encourage you to review their policies before sharing information.

7. Data Retention

We retain personal information only as long as necessary for service delivery or legal compliance. Upon request, users may ask for deletion of stored data.

8. Your Rights

Depending on applicable law, you may have rights to:

• Access, correct, or update your information
• Request deletion of your personal data
• Withdraw consent for marketing communication
• Request a copy of your stored data

To request these actions, contact us at Contact Us Page

9. Children’s Privacy

Our services are not intended for individuals under 18 years. We do not knowingly collect children’s personal information.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date.